Is Your Company Rule Bound?

Is your company rule bound? If you run a small business independently or with a staff, you are likely to have some rules as guidelines for conduct and procedures. Rules are generally a set of paradigms that help to define how you coordinate visit our website products and procedures so that you can serve your customers. Rules also help define what is acceptable in different situations to keep up productivity and profitability for a small business.

So not all rules apply to everything and some have wider interpretations that must be factored into the equation. With this in mind, sometimes a rule bound system can fail to serve its purpose and then it may be necessary to break some rules. This is why there needs to be some flexibility for the small business and the employees working for it. Without flexibility, the rule bound system will inevitably fail to serve its purpose.

For example, what if a customer arrives close to the end of a work day as an employee is getting ready to close the shop? This customer has a serious visit our website problem that must be addressed and you as the owner are not there to assist. Normally customers are not helped after business hours. This is a tricky situation. If the employee strictly follows the rules of your company, they will make the customer that is already having a problem wait until the next day. This will make the customer angry and if the customer contacts you tomorrow, the employee could get www.nbalivemobilehackcheatsz.com/ burned from both ends of the situation.

If the problem is something they are trained to handle, it would be best for everyone involved for them to use the rules flexibly. They could solve the customer problem, close up shop just a little later and the next day you will still be thanking them for doing a good job. Without such basic open interpretations to a rule bound system, very simple situations can turn into unnecessary problematic circumstances.

Depending on your small business and what it does, the rule bound system you work within will vary. Essentially though, all employees need some degree of authority to be empowered for the benefit of the business. This is also for the benefit of your employees. If empowered they should be able to demonstrate the natural self control needed to be trusted in normal situations. If the rules of your small business are appropriate, an employee should not be able to make any on the spot decisions that would harm business as usual. If rules are helpful to the process of organization, they usually are beneficial to everyone in the company. Organization flows best with an orderly path of steps. The process is kept moving forward by this flow. Everyone working for the company benefits from an even processing system, so business gets done with efficiency.

Employee satisfaction happens in an environment where employees can thrive. Teamwork that is healthy allows for everyone to take initiative which benefits overall productivity. This should be reflected in your small business, even when there are rules. If your company is true to solid principles that guide its rules, it will work harmoniously. Is your company rule bound? If the answer is yes, realign with the principles that your company stands for. Let the rules serve the company and not the other way around.

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